Terms & Conditions Hywiz Technologies – Contractual Rights, Use Policies & Disclaimers

Contractual Rights, Use Policies & Disclaimers
Last Updated: July 25, 2025

1. Introduction

Welcome to Hywiz Technologies (SMC Pvt.) Ltd. (“Hywiz Technologies,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website (https://hywiz.com or https://hywiztechnologies.com) and all associated services, platforms, products, and content offered globally.

By accessing or using our website or services, you agree to comply with these legally binding Terms. If you do not agree, you must refrain from using our website.

2. Company Overview

Hywiz Technologies (SMC Pvt.) Ltd. is a globally trusted and innovation-driven Information Technology and Digital Marketing company, delivering intelligent, scalable, and data-centric solutions to clients across 20+ countries. With a strong reputation for technological excellence, creative strategy, and client-first delivery, Hywiz empowers businesses of all sizes—from startups to enterprise brands—to achieve digital transformation and operational efficiency.

Our multidisciplinary team of engineers, designers, marketers, and AI specialists brings together cutting-edge expertise in:

• AI Automations / AI Agents Solutions
• AI-Powered Software Solutions
• Custom Web & Mobile Application Development
• Website Maintenance
• Domain & Hosting Infrastructure
• UI/UX Design & Creative Brand Experiences
• Graphic Design & Motion Animation
• SEO, PPC, Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads, YouTube Ads
• Lead Generation, Content Marketing, and Video Animation

At Hywiz Technologies, we blend technology, creativity, and analytics to build smart, result-oriented solutions that are not only beautifully designed but also strategically engineered to boost visibility, maximize ROI, and establish long-term digital success.

3. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age (or legal age of majority in your jurisdiction).
• You have the legal authority to enter into binding contracts.
• You agree to provide accurate, current, and complete information during registration or inquiry.

4. Use of Website & Services

You agree to use our platform and services in accordance with these conditions:

Permitted Uses:

• Browsing the website and accessing publicly available content
• Submitting contact forms, quote requests, or feedback
• Engaging with our services under a contractual agreement

Prohibited Uses:

• Unauthorized access, data scraping, or hacking attempts
• Uploading or transmitting viruses or malicious code
• Infringing on intellectual property rights
• Misrepresenting your identity or affiliation with Hywiz
• Using our services for unlawful, unethical, or harmful activities

5. Intellectual Property Rights

All content, materials, logos, designs, texts, graphics, images, software code, and trademarks on our website and services are the exclusive intellectual property of Hywiz Technologies or its licensors.

You may not:

• Copy, reproduce, republish, distribute, or modify our content without prior written consent.
• Use our trademarks or branding without express authorization.

6. Client Responsibilities

Clients must:

• Provide accurate and complete information when contracting services.
• Cooperate with us during project execution and feedback cycles.
• Ensure all materials shared (e.g., logos, data, third-party assets) have proper legal usage rights.

Hywiz Technologies is not liable for legal issues arising from client-supplied content or data.

7. Pricing, Payments & Refund Policy

• Pricing is provided via official proposals, quotations, or product listings.
• All payments are due as agreed in your service contract or invoice.
• Late or failed payments may result in paused or terminated services.
• Refunds are handled on a case-by-case basis as per project scope. Custom services, once delivered or substantially initiated, are non-refundable.

8. Service Delivery & Timelines

While we aim to meet all specified deadlines, project delivery timelines may vary based on:

• Scope complexity
• Client responsiveness
• Technical dependencies or third-party services

Any delays will be communicated promptly, and revised schedules will be agreed upon where necessary.

9. Confidentiality & Data Protection

Both parties agree to maintain the confidentiality of any sensitive information exchanged.

Hywiz Technologies adheres to strict data privacy regulations, including:

• GDPR (EU)
• CCPA (California)
• PECR (UK & EU)

For full details on how your data is processed, please refer to our Privacy Policy.

10. Third-Party Tools & Services

We may use third-party platforms or integrations (e.g., domain registrars, email providers, advertising networks). By using our services, you acknowledge and accept that:

• These providers may collect data or interact with your information
• Their terms and privacy policies apply in conjunction with ours

We are not responsible for errors, damages, or delays caused by third-party services.

11. Disclaimers & Limitation of Liability

Hywiz Technologies provides services “as-is” and “as available.” We do not guarantee:

• That our website or services will be uninterrupted or error-free
• Those results will meet your expectations or business goals unless expressly contracted

To the fullest extent permitted by law, we disclaim liability for:

• Direct, indirect, incidental, or consequential damages
• Loss of data, profits, business, or goodwill
• Third-party actions, delays, or software failures

12. Indemnification

You agree to indemnify, defend, and hold harmless Hywiz Technologies, its affiliates, employees, and partners from any claims, liabilities, damages, costs, or expenses arising out of:

• Your misuse of the website or services
• Breach of these Terms
• Violation of third-party rights or applicable laws

13. Termination

We reserve the right to:

• Suspend or terminate user access for breach of terms or harmful activity
• Cancel service agreements due to non-payment or contractual violations

You may terminate your engagement with Hywiz by submitting a written notice. Any obligations or unpaid dues remain enforceable.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan and applicable international regulations. Disputes will be subject to the jurisdiction of the competent courts in Lahore, Pakistan, unless otherwise mutually agreed.

15. Amendments to Terms

Hywiz Technologies may revise these Terms from time to time to reflect updates in law, technology, or services.
All changes will be posted with a new “Last Updated” date. Continued use of our services signifies acceptance of any revised terms.

16. Contact Information

For questions, legal notices, or support regarding these Terms, please contact:

Email: hello@hywiz.com
Domain: hywiz.com | hywiztechnologies.com
Phone / WhatsApp: +92 314 3110259
Company: Hywiz Technologies (SMC Pvt.) Ltd.